Join our team!

We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.
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This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.

Surveys can take from 10 minutes to 1 hour to complete.

For over 20 years The Realise Group has been helping some of Australia and New Zealand’s leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients!